Selecting the right nursing home for your family member is a very important decision. It may be wise to consider some factors such as services offered, ratings, and quality of care when deciding on Westwood Post Acute in San Jose, California. This all-encompassing guide will give you an overview of what you will find in this skilled nursing facility; its ratings, services, staffing and issues to look out for.
Westwood Post Acute: Company Introduction
Westwood Post Acute is a skilled nursing facility SNF with 258 certified beds that accept Medicare and Medicaid at 1601 Petersen Avenue, San Jose, CA. The facility has been in operation since 1978 and is operated by Glacier Bay Holdings LLC under the trading name Links Healthcare Group. According to the latest statistics, it provides services to 242 people per day.
It is a health care center which is intended to offer long term care and recovery to people with different health conditions. Nevertheless, as with any nursing home it is possible to list its advantages and disadvantages in order to make the right decision.
Rating and Quality Measures
Westwood Post Acute has an average rating of 3 stars out of 5 stars. The rating is based on three primary components: health inspections, staff, and quality standards.
Health Inspection Rating:
Much below average. Westwood Post Acute has accumulated a number of deficiencies in the latest health inspections such as violation of resident rights, quality of life, and individualized care services.
Staffing Rating:
Below average. The nursing home was given a total of 2.0 stars for the staffing; the nurse aide hours were very low. Also, the nursing staff turnover rate is significantly high and stands at 52.1% which may affect the continuity of care and its quality.
Quality Measure Rating:
Much above average. The level of care offered especially when a patient needs to be admitted for an extended period of time is a major strength of Westwood Post Acute. The facility performed very well in its Quality Measure (QM) results; particularly in the areas of health, the absence of pressure ulcers, and the management of residents’ care needs for daily living.
Services Provided
Westwood Post Acute provides a comprehensive care plan to address the need of the residents in the facility. Some of the key services include:
Skilled Nursing Care:
Continuous nursing care by professional staff including registered nurses, licensed practical nurses and certified nurse’s aides.
Physical, Occupational, and Speech Therapy:
These therapies are given to enable the residents to regain their function after surgery or an injury.
Rehabilitation Services:
Temporary services that are required by a resident to regain strength or to be discharged from the facility after an illness or surgery.
Social Services and Activities:
Westwood Post Acute offers several social recreational services to the residents to help them have a better life despite the following drawbacks.
Staffing and Turnover
The quality of care in any nursing facility is greatly determined by staffing. Nursing staff at Westwood Post Acute is paid 4.1 hours per resident per day, which is close to the average for skilled nursing facilities. However, there is a high turnover rate, especially a registered nurse turnover rate of 62.5 percent. High turnover can also affect continuity of care and therefore the experiences of the residents.
Health Deficiencies and Compliance
Westwood Post Acute has received 39 health deficiencies in its most recent inspection. These deficiencies are lack of provision of proper nutrition and fluid intakes, pressure ulcer care, and residents’ safety. Some of the deficiencies are: accident prevention and care planning The above mentioned have been corrected by the facility but show areas that require improvement.
However, the facility has not been subjected to fines in the past inspections, which indicates that the facility is trying to work on the problems.
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Final Remarks:
Westwood Post Acute like many other skilled nursing facilities has a combination of its strengths and its weaknesses. It has high quality indicators which are particularly reflected in the sphere of extended care and it offers a set of services that meet the needs of the residents. However, issues such as staffing turnover, health issues, and low health inspection ratings may be a concern to any prospective resident and their families.
If you are thinking about Westwood Post Acute for your family member, it is recommended to go there and meet the staff, ask them many questions about how they approach these issues. In this way, you can make the right decision regarding whether this facility is suitable for your loved one or not.
